Manage Broadband

Manage Broadband

In the competitive broadband services market where the delivery of high-quality, high-availability service is the only thing standing between success and failurebroadband service providersmust meet the demanding bandwidth and performance requirements of next-generation applications and ensure a satisfying end-user experience. If they don’t, they stand to miss out on broadband revenue opportunities, such as the successful delivery of triple-play services, and can lose their customers to the competition. With an increasingly complex and diverse broadband service delivery environment, today’s service providers must be able to:

  • Monitor triple-play services and resource performance across the heterogeneous broadband access network from a single, unified view
  • Quickly determine the source of degradation or failure anywhere along the broadband service delivery chain in order to avoid poor customer experience and the high truck roll costs
  • Proactively investigate and address resource or service related issues before they impact subscribers and lead to service dissatisfaction
  • View the large-scale, geographically dispersed access networks from a regional/market/site perspective, for improved troubleshooting, problem resolution, and service growth planning
  • Understand consumer behavior and subscriber uptake to better prepare for periods of heavy bandwidth utilization and to plan for future service growth requirements
  • Reduce operational delays, through quicker integration and deployment, to ensure faster time-to-market of broadband services